Privacy Policy

MBC Financial Ltd t/a MBC Financial 

PRIVACY STATEMENT  

  1. GENERAL  

MBC Financial. provide businesses and individuals with advice on Financial Planning, Life & Pensions, Wealth  Management, Business Protection and Family Protection. As part of this financial planning service, we have  consistently maintained our strong emphasis on professionalism and per sonal attention through all of our products,  building on our hard-earned reputation for dependability and commitment.

  1. PRIVACY NOTICE  

This Privacy Notice (together with our Terms of Business) sets out the basis of how any personal data we collect  from you, or that you provide to us, or we source from trusted third parties will be processed by MBC Financial. It  is the intention of this privacy statement to explain to you the information practices of MBC Financial in relation to  the information we gather and how it is used.

  1. GDPR  

On the 25th of May 2018 the European Union (EU) is introducing a new regulation, the General Data Protection  Regulation (GDPR). A key reason for this new law is to strengthen data protection for all within the EU. MBC  Financial is a Data Controller under the GDPR. MBC Financial is committed to ensuring personal data shall be:

  • processed lawfully;
  • collected for specified, explicit and legitimate purposes and is not processed in a manner that is incompatible  with these purposes;
  • adequate, relevant and limited to what is necessary in relation to purposes for which it is processed; • accurate and kept up to date;
  • kept for no longer than is necessary; and
  • is secure.

MBC Financial is committed to respecting and protecting your privacy.

  1. DATA PROTECTION OFFICER  

MBC Financial has a designated Data Protection area. If you would like to contact us MBC Financial with any  queries or comments in relation to your personal data, please:

Send an email to:

alan.mccarthy@mbcfinancial.ie  

Send letter to:

Alan McCarthy
MBC Financial
Building 5200
Cork Airport Business Park
Cork
T12 FDN3

Call us on:  
+353 (21) 4277910
+353 (87) 7977444

  1. WHY DOES MBC FINANCIAL COLLECT MY DATA?  

In order to provide appropriate advice and perform transactions on your behalf with Product Producers (Insurance  Companies), we need to collect and store personal data, including sensitive information, if applicable. This

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MBC Financial Ltd t/a MBC Financial is regulated by the Central Bank of Ireland. Registration Number: 449256. Registered Office: Building 5200, Cork Airport Business Park, Cork. T12 FDN3

MBC Financial Ltd t/a MBC Financial 

information supplied by you will be used by us to understand your needs and objectives and to enable us to provide  specialist advice to you on the products and/or services available to suit your specific requirements. This  information may also be used for the performance, administration and management of contracts with Product  Producers to which you are a party including pre-contract and claim stage. We are committed to ensuring that the  information we collect, and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

  1. DATA COLLECTION  

In order to ensure we have a complete understanding of your insurance needs and your personal circumstances  we may obtain your personal information from a number of sources:

  • you, the potential customer;
  • you, the current customer;
  • persons who may represent you (if applicable);
  • insurance companies.

When submitting an application to us for a product, you may provide us with information relating to other persons  named under the policy, (e.g., Spouse). You agree that you will bring this Privacy Notice to the attention of each  person named on the policy at the earliest possible opportunity. Please also ensure that anyone else who is insured  under your policy have agreed to provide their personal information to us.

  1. TYPES OF DATA COLLECTED  

Data collected may vary depending on the Product Producer requirements. If you are ever concerned about data  someone in MBC Financial has requested from you, please do not hesitate to contact our designated Data  Protection Office, details of which are set out in Section 4 of this Notice. Types of data collected include the below  but not limited to:

Name, address, phone and email Financial goals

DOB Occupation
Nationality (ethical origin) Income
Marital Status Financial Information
No. of Dependents & Ages Property/Investments/
Savings/Loans
Health & Medical Info Details of any existing

(for specific policies) policies
Financial Needs Declaration

  1. UNDER WHAT CIRCUMSTANCES WILL WE CONTACT YOU  

The information you provide will be subject to rigorous measures and procedures to minimise the risk of  unauthorised access or disclosure. Where you have given your consent to be contacted in relation to  marketing/promotion of other relevant services we will contact you only if we believe the service will be of interest  or relevance to you.

There will be an opt-out included in all our marketing correspondence so that you can withdraw your consent and/or  unsubscribe at any time. This can be done by email, phone or online.

  1. THE LEGAL BASIS FOR PROCESSING  

MBC Financial will process (collect, use and store) the information you provide in a manner compatible with the  EU’s GDPR.

The table overleaf sets out the legal bases for data processing activities of your personal data. 2

MBC Financial Ltd t/a MBC Financial is regulated by the Central Bank of Ireland. Registration Number: 449256. Registered Office: Building 5200, Cork Airport Business Park, Cork. T12 FDN3

MBC Financial Ltd t/a MBC Financial 

LEGAL BASIS FOR PROCESSING
• To verify your (or your

representative’s) identity

• To verify the accuracy of the

information we receive

• To assess your insurance needs
• Providing a quotation
• To manage & administer your

policy(ies) &/or manage your portfolio

• To manage & investigate claims
• For Marketing Purposes
• For managing & investigating

complaints

• Governance functions like managing  risk, seeking legal advice & auditing
• Prevention & detection of fraud
• For compliance with relevant laws and  regulations including sharing

information with the Data Protection  Commission, the Financial Services  Ombudsman, the Central Bank of  Ireland.

• To record calls for security, training &  quality purposes
• To engage in activities to improve our  services in order to allow MBC

Financial to deliver our business  strategy and grow our business

 

  1. SPECIAL CATEGORIES OF PERSONAL DATA  

If it is deemed necessary to collect any special categories of personal data, such as health details or information  relating to criminal convictions, we will ensure we will only process what is necessary and proportionate for the  purposes of providing an insurance product.

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MBC Financial Ltd t/a MBC Financial is regulated by the Central Bank of Ireland. Registration Number: 449256. Registered Office: Building 5200, Cork Airport Business Park, Cork. T12 FDN3

MBC Financial Ltd t/a MBC Financial 

  1. WHO ARE WE SHARING YOUR DATA WITH?  

In our capacity as your insurance intermediary, the information you supply to us may be shared in confidence and  with regard to the above legal basis with:

  • trusted third party service providers appointed by MBC Financial. to help us to process data to execute  transactions on your behalf;
  • trusted Product Providers with whom you may wish to enter into a contract with;
  • any agent authorised by you to act on your behalf;
  • regulatory bodies; and
  • any third parties that we may share your data with are required to keep your details secure, and to use them  only to fulfil the service they provide.
  1. RETENTION  

To provide appropriate advice and perform transactions on your behalf with Product Producers, we need to collect  and store personal data, including sensitive information, if applicable. We are committed to ensuring that the  information we collect and use is appropriate for this purpose and does not constitute an invasion of your privacy.  It is our aim to only hold data for as long as is necessary unless otherwise required under applicable law.

  1. DATA SECURITY  

MBC Financial has appropriate measures in place to ensure that users’ personal details are not misused,  accidentally destroyed, lost or altered when we process your data either by electronic or paper means. For more  information about our security measures please see our Data Protection Policy, which can be requested by emailing  ALAN.MCCARTHY@MBCFINANCIAL.IE.

Occasions will arise when customer information is passed outside MBC Financial to our trusted third-party  suppliers, but they will only act upon instruction from MBC Financial in order to perform the services required.

  1. DATA SUBJECT RIGHTS  

MBC Financial ensures that we facilitate data subject’s rights in line with our data protection policy and the subject  access request procedure outlined in that policy.

At any point while we are in possession of or processing your personal data, you, the data subject, have the  following rights:

  • Right of access: You have the right to request a copy of the information that we hold about you.  • Right of rectification: You have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten: In certain circumstances you can ask for the data we hold about you to be erased from  our records.
  • Right to restriction of processing: Where certain conditions apply to have a right to restrict the processing.  • Right of portability: You have the right to have the data we hold about you transferred to another organisation.  • Right to object: You have the right to object to certain types of processing such as direct marketing.  • Right to object to automated processing, including profiling:
  • You also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: In the event that MBC Financial refuses your request under rights of access, we will  provide you with a reason as to why. You have the right to complain as outlined in below.

The exercise your Right of Access or to update your details under your Right of Rectification or Erasure please  email your request to the contact address above with proof of identity. As we have indicated in the processing of  your personal data, should there be a third party involved, all of the above requests will be forwarded to the relevant  third party.

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MBC Financial Ltd t/a MBC Financial is regulated by the Central Bank of Ireland. Registration Number: 449256. Registered Office: Building 5200, Cork Airport Business Park, Cork. T12 FDN3

MBC Financial Ltd t/a MBC Financial 

  1. WITHDRAW CONSENT  

If we are relying on your consent to process your data, you can withdraw this at any time. This does not affect the  lawfulness of processing based on your consent before its withdrawal.

  1. COMPLAINTS  

In the event that you wish to make a complaint about how your personal data is being processed by MBC Financial (or third parties as described above), or how your complaint has been handled, you have the right to lodge a  complaint with the Data Protection Officer of MBC Financial and/or with the Data Protection Commission.

  1. FAILURE TO PROVIDE FURTHER INFORMATION, IF NEEDED  

If we are collecting your data for a statutory requirement or to fulfil a contract of insurance and you cannot provide  this data, the consequences of this could mean the contract cannot be completed.

  1. AUTOMATIC DECISION MAKING  

As part of securing the best quotation for you, an element of our assessment of your application for insurance is  carried out using automated decision making. The results of the automated decision making may limit the products  or services that we can provide to you. Where you have any concerns, you are entitled to speak to a member of  our staff.

  1. UP TO DATE INFORMATION  

In order to ensure our records are up to date and accurate or should you wish to amend any personal records,  please contact us using the contact information set out in Section 4 of this Notice.

  1. MARKETING  

If you no longer wish to receive direct marketing from MBC Financial, please contact us using the contact  information set out in Section 4 of this Notice.

  1. QUESTIONS REGARDING THE PRIVACY NOTICE & CONDITIONS OF USE  

If you have any questions about our Privacy Notice, or any concern about privacy at MBC Financial, please do not  hesitate to contact us using the contact information set out in section 4 of this Notice.

  1. CHANGES TO THIS STATEMENT 

We encourage you to check with MBC Financial from time to time as we may make changes to this Privacy  Notice. It is your responsibility to review this Privacy Notice periodically so you’re aware of any changes.

This notice was updated March 2023 

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MBC Financial Ltd t/a MBC Financial is regulated by the Central Bank of Ireland. 

Registration Number: 449256. Registered Office: Building 5200, Cork Airport Business Park, Cork. T12 FDN3

You download our MBC Financial Privacy Statement March.2023

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