PRIVACY STATEMENT
MBC Financial. provide businesses and individuals with advice on Financial Planning, Life & Pensions, Wealth Management, Business Protection and Family Protection. As part of this financial planning service, we have consistently maintained our strong emphasis on professionalism and personal attention through all of our products, building on our hard-earned reputation for dependability and commitment. MBC Financial is committed to protecting and respecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights.
This Privacy Notice (together with our Terms of Business) sets out the basis of how any personal data we collect from you, or that you provide to us, or we source from trusted third parties will be processed by MBC Financial. It is the intention of this privacy statement to explain to you the information practices of MBC Financial in relation to the information we gather and how it is used.
On the 25th of May 2018 the European Union (EU) is introducing a new regulation, the General Data Protection Regulation (GDPR). A key reason for this new law is to strengthen data protection for all within the EU. MBC Financial is a Data Controller under the GDPR. MBC Financial is committed to ensuring personal data shall be:
MBC Financial is committed to respecting and protecting your privacy.
| DATA PROTECTION OFFICER MBC Financial has a designated Data Protection area. If you would like to contact us MBC Financial with any queries or comments in relation to your personal data, please: Send an email to: alan.mccarthy@mbcfinancial.ie Send letter to: Alan McCarthy MBC Financial Building 5200 Cork Airport Business Park Cork T12 FDN3 Call us on: |
In order to provide appropriate advice and perform transactions on your behalf with Product Producers (Insurance Companies), we need to collect and store personal data, including sensitive information, if applicable. This information supplied by you will be used by us to understand your needs and objectives and to enable us to provide specialist advice to you on the products and/or services available to suit your specific requirements. This information may also be used for the performance, administration and management of contracts with Product Producers to which you are a party including pre-contract and claim stage. We are committed to ensuring that the information we collect, and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In order to ensure we have a complete understanding of your insurance needs and your personal circumstances we may obtain your personal information from a number of sources:
When submitting an application to us for a product, you may provide us with information relating to other persons named under the policy, (e.g., Spouse). You agree that you will bring this Privacy Notice to the attention of each person named on the policy at the earliest possible opportunity. Please also ensure that anyone else who is insured under your policy have agreed to provide their personal information to us.
Data collected may vary depending on the Product Producer requirements. If you are ever concerned about data someone in MBC Financial has requested from you, please do not hesitate to contact our designated Data Protection Office, details of which are set out in Section 4 of this Notice. Types of data collected include the below but not limited to:
| Name, address, phone and email | Financial goals |
| DOB | Occupation |
| Nationality (ethical origin) | Income |
| Marital Status | Financial Information |
| No. of Dependents & Ages | Property/Investments/ Savings/Loans |
| Health & Medical Info (for specific policies) | Details of any existing policies |
| Financial Needs | Declaration |
We will process health data where it is necessary for the purpose of providing a policy of insurance or to comply with a legal obligation to which we are subject. We will also process data where it is necessary and proportionate for the steps taken leading into or the performance of your insurance contract and to comply with our legal obligations. Processing for this purpose is permitted under Section 50 of the Data Protection Act 2018.
MBC Financial will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date and not keep it for longer than is necessary.
The personal information we collect varies depending upon the nature of our services. We will endeavour to provide you with an overview of those categories of personal data our organisation collects and our purpose for using that data.
Our Firm collects personal data in the following ways, if you:
We collect information from you when you access our website, when you request a quote online or over the phone, when you speak to members of our staff, to enter competitions or by corresponding with us by phone, email or otherwise. We also collect information from sources other than you. We will only collect information that is adequate, relevant and limited to what is necessary in relation to the purposes identified with this notice.
The table below outlines the categories and types of data we collect along with the source of data. The types of data we collect may change over time. The following table is an indicative list to help you understand the types of data we collect.
| Data Category | Data Type |
|---|---|
| Policy Data | Identity data, employment status & occupation, previous insurance history, details of any previous claims and claims occurring during the term of a policy arranged by us., health data, |
| Identity and Individual Data | Name, date of birth, marital status, home address, contact address, email address, phone number, dependents, health, details, employments details, payment details, financial details, ID documents, PPS number, driver license , passport number, IP address and other technical/usage data when you visit our website. |
| Financial Data | Bank details, payment card details, transaction history |
| Special Category Data | Information about your health • life assurance, • an occupational pension, a retirement annuity contract or any other pension arrangement. |
| Technical Data | We receive technical information when you visit our website and through email exchange. This could include IP (Internet Protocol) address used to connect your computer to the internet, login information, browser type and version, time zone setting. |
| Usage Data | By interacting with our websites through social media sites, browser plug-in types and versions or other applications we may receive statistical data about your browsing actions and patterns. |
The information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure. Where you have given your consent to be contacted in relation to marketing/promotion of other relevant services we will contact you only if we believe the service will be of interest or relevance to you.
There will be an opt-out included in all our marketing correspondence so that you can withdraw your consent and/or unsubscribe at any time. This can be done by email, phone or online.
MBC Financial will process (collect, use and store) the information you provide in a manner compatible with the EU’s GDPR.
The table overleaf sets out the legal bases for data processing activities of your personal data.
| LEGAL BASIS FOR PROCESSING | Compliance with a Legal Obligation | Compliance with a Legal Obligation | Performance of Contract | Performance of Contract | Legitimate Business Interests |
| Legitimate Business Interests | Consent | Consent | Public Interest | Public Interest | |
| • To verify your (or your representative’s) identity | | ||||
| • To verify the accuracy of the information we receive | | ||||
| • To assess your insurance needs | | | |||
| • Providing a quotation | | ||||
| • To manage & administer your policy(ies) &/or manage your portfolio | | | |||
| • To manage & investigate claims | | | |||
| • For Marketing Purposes | | | |||
| • For managing & investigating complaints | | | |||
| • Governance functions like managing risk, seeking legal advice & auditing | | | |||
| • Prevention & detection of fraud | | | | ||
| • For compliance with relevant laws and regulations including sharing information with the Data Protection Commission, the Financial Services Ombudsman, the Central Bank of Ireland. | | ||||
| • To record calls for security, training & quality purposes | | ||||
| • To engage in activities to improve our services in order to allow MBC Financial to deliver our business strategy and grow our business | |
In our capacity as your insurance intermediary, any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on your behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with MBC Financial procedures. The information you supply to us may be shared in confidence and with regard to the above legal basis with:
Data will not be held for longer than is necessary for the purpose(s) for which it was obtained and will not be held without the appropriate consent. This means that the period of time for which we store your personal data may depend on the type of data we hold. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve